Frequently Asked Questions

What type of law firms do you work with?

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I work with solo practitioners, small and mid-sized firms, and in-house legal teams in areas such as family law, real estate, estate planning, immigration, and civil litigation.

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I work with solo practitioners, small and mid-sized law firms, and in-house legal teams across the United States who need reliable virtual legal assistant and remote paralegal support. My goal is to help attorneys stay organized, manage deadlines, and serve their clients more efficiently — without the overhead of hiring in-office staff.

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Whether your firm handles family law, estate planning, probate, immigration, real estate, or civil litigation, I provide customized virtual legal assistant services that fit your workflow and practice size. 

How do virtual legal assistant services work?

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All services are done remotely. Once we agree on your needs, I handle assigned tasks securely through email, cloud platforms, or your firm’s preferred management tools. You get ongoing support without the cost of an in-house hire.

How do I hire you?

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You can reach out through the contact form on my website. I’ll review your needs and send a proposal outlining the scope of work, timeline, and cost. Once you approve, we’ll start onboarding.

What are your rates?

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My rates depend on the type of legal service, project size, and urgency. I offer flexible options to fit the needs of attorneys, solo practitioners, and law firms of all sizes.

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You can choose from several engagement options:

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Hourly or Project-Based:

For short-term or task-specific work, I charge an hourly rate based on the complexity of the task. This option works well for document drafting, e-filing, client intake, legal research, or one-time administrative projects.

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Retainer Packages:

For ongoing virtual legal assistant or remote paralegal support, I offer monthly retainer packages. This gives your firm a set number of hours each month and ensures priority access to my services. Retainers are ideal for law firms that need consistent help with case management, client communication, billing, or scheduling.

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Part-Time or Full-Time Remote Employment:

I also accept part-time and full-time remote legal assistant positions with law firms or corporate legal departments in the United States. This setup is perfect for attorneys looking for a dedicated long-term team member without the cost of hiring in-office staff.

Whether you need hourly support, retainer-based assistance, or a full-time virtual paralegal, I provide transparent pricing and clear timelines before each project begins.

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To receive a detailed rate sheet or a custom quote based on your firm’s specific needs, you can reach out through my website’s contact form.

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Do you work with law firms in all states?

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Yes, I support attorneys and firms across the United States while following each state’s ethical guidelines for legal assistants and paralegals.

What are your working hours?

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I operate on U.S. business hours but can adjust slightly for deadlines and urgent tasks.

Can you communicate directly with my clients?

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Yes, if approved by the attorney or firm. I can handle client intake, follow-ups, and updates professionally while maintaining confidentiality.

Do you draft legal documents?

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Yes, I draft standard legal documents, forms, and templates under attorney supervision, following jurisdictional rules. I do not provide legal advice or representation.

How do you ensure confidentiality?

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All client data and case information are kept private using encrypted tools and secure cloud systems. I also sign NDAs when requested.

How do I share files securely with you?

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You can share documents via Google Drive, Dropbox, or your firm’s preferred platform. All exchanges are handled through secure, password-protected links.

Do you offer rush services?

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Yes, rush services are available for urgent projects. Rush fees may apply depending on the timeline.

How soon can you start working with a new client?

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Usually within 3-5 business days after the onboarding process and agreement are completed.

Can you help set up systems or workflows for a law firm?

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Yes, I can help organize digital files, set up client intake systems, or recommend project management tools to make your practice more efficient. I can also train your assistants or new hires on workflow, file organization, or case management software.

How long will it take me to complete the course?

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It’s completely self-paced. Some students complete it in 2–3 weeks, while others take their time and go at their own rhythm. You get lifetime access, so you can learn at your pace.

Is this course suitable for beginners?

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Yes! This course was created especially for beginners who are new to the Virtual Legal Assistant field. You’ll learn the skills, tools, and confidence to start working with clients even if you’ve never done legal admin work before.

What’s included with the course?

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You’ll get the full step-by-step video course, the Job Application Kit, 10+ portfolio templates, a client outreach script library, and bonus lessons on landing your first client and setting up your systems.

How will I access the course after I purchase it?

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Once you enroll, you’ll get an instant access email with your unique login link. Scroll down on this email to find a button that says “Access Course” or “Go to Customer Hub”. You can start watching lessons immediately from your phone, tablet, or computer.

Do I get lifetime access and future updates?

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Yes! You get lifetime access to all lessons, resources, and future updates, including any new templates or bonus materials added later.

What if I don’t have any skills yet?

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That’s okay, the course was made for you. It covers the exact skills, tools, and workflows U.S. law firms expect from their Virtual Legal Assistants, so you’ll be guided every step of the way.

Can I take this course if I’m not based in the U.S.?

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Absolutely. Many students are from outside the U.S. and successfully work with U.S.-based law firms remotely. The course is designed to help you work internationally and communicate effectively with American clients.

Will I get a certificate after completing the course?

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Yes! You’ll receive a Certificate of Completion that you can add to your portfolio, LinkedIn profile, or use when applying to roles and pitching clients.

What’s your refund policy?

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We’re confident you’ll love it, but if for any reason you’re not satisfied, you can request a full refund within 7 days of purchase, no hard feelings.

I’ve already taken other VA courses, what makes this one different?

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This course focuses specifically on Virtual Legal Assistance, not general VA work. It’s built on Vivian’s real-world experience working with U.S. law firms, and includes all the templates, scripts, and checklists she personally uses to land clients.

Can I contact Vivian or get extra help if I’m stuck?

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Yes! You can always reach out for support via email or join the student community where Vivian shares updates, feedback, and tips to help you stay on track.

How soon can you start working with a new client?

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Usually within 3-5 business days after the onboarding process and agreement are completed.

What are the Portfolio Templates for?

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They’re editable Canva templates that help you build a professional portfolio to showcase your experience, services, and testimonials. You can customize them easily without any design background.

Can I share or resell your digital products?

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No. All products are for personal use only and may not be shared, copied, or resold.

What are the Portfolio Templates for?

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They’re editable Canva templates that help you build a professional portfolio to showcase your experience, services, and testimonials. You can customize them easily without any design background.

Do you offer bundles or discounts?

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Yes, from time to time I release bundle offers or seasonal discounts for multiple products. Sign up for my email list to stay updated.